Can I try out the Advanced Plan on a trial basis?
Yes! Just contact us if you would like to [...]
Our invite emails are landing in the bulk/junk/spam folder for our customers. Why is this happening and what can we do?
The account invite is a Shopify platform email so it’s [...]
How does your bulk invite pricing work?
Pricing for sending out bulk invites is based on individual [...]
What type of customer data is collected by your app?
Shopify Customer ID - the single identifier Shopify uses [...]
How do I know my customer received an invite from the WOTIO app?
On the automatic account invite dashboard you'll see a [...]
Do I have to customize my account invite email to use the app?
No, you can use the default email that Shopify provides. [...]
How many invites should I expect to be sent each month by the WOTIO app?
This totally depends on how many customers you have shopping [...]
How do I change the timing delay for sending automatic invites?
If you need to change the timing for your invites, [...]
Can WOTIO send invites sooner than 1 day?
Yes. If you choose to upgrade to the Advanced Plan, [...]
How do I set the timing of the invites to send ‘immediately’ after a customer’s record is created in Shopify or has an email address added?
Simply enter a zero (0) into the text field before [...]
